Bridging the gap between engineering and design to deliver seamless, impactful digital interfaces.
I designed the launch of Franchisely’s AI-driven CRM, streamlining lead management to automate key processes and double conversion rates, dramatically boosting efficiency.
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The 'Operate' and 'Collaborate' modules at Franchisely improved franchise management and communication, enhancing revenue and efficiency during a critical transition.
At EquityZen, I led the redesign of our exit event communication strategy, significantly improving investor understanding and operational efficiency by implementing a user-centered design that reduced support queries by 38% and communication time by 45%.
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